Returns & Exchanges
At Homeline Furniture, we want you to love your home, which is why we offer a 30-day return policy on most items in their original condition. Whether a piece doesn't fit your space or you've simply changed your mind, we are here to help you find the perfect alternative.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our customer service team with your order number to begin the return process.
- 2.Prepare the Item
Carefully disassemble the furniture and pack it back into its original packaging, ensuring all hardware and assembly manuals are included.
- 3.Schedule a Pickup
For large furniture items, we will coordinate a professional courier to collect the package from your doorstep at a time that suits you.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5 to 7 business days.
